 
Achieving Balanced Health - Sheffield PCT
Method(s) Used
Name of person who posted the project:The Campaign Company
Location of project:United Kingdom
Date when the project started:2007
Date when the project ended/project ongoing:2008
Background to project:TCC worked with the Sheffield Primary Care Trust (PCT) helping them with their 3-month consultation on the future of health services in Sheffield. Purpose of project:Our contribution was to run a 'Deliberative' consultation drawing in a diverse group of 80 'seldom heard' citizens of Sheffield. Project activities:We prepared for the event by undertaking a telephone survey of 1000 people. This helped to gauge levels of physical health and well-being as well as a sense of the numbers of people using primary and acute care services across the city and their experiences of them. We found people generally well satisfied with their experiences but our survey absolutely confirmed a major concern of the PCT - that of very heavy usage of both primary and acute services.These issues - and that of major inequalities of health across the city - were taken forward into the 'Deliberative' consultation. We showed two scene setting DVDs filmed in the city earlier in the week - outlining a range of ideas about alternative ways of delivering health care and attitudes towards them were considered. We used a combination of qualitative and quantitative techniques: expertly facilitated 'round-table' discussions to gather qualitative feedback and 'Who wants to be a millionaire' audience participation software for the straight quantitative feedback. Project results:Our participants were delighted - and many quite surprised - to have been consulted in this way. People worked incredibly hard for the four hours they were with us and came up with a number of really excellent ideas:- 'street doctors'; making better use of existing community facilities by having 'walk-in centres' in schools and 'workplace nurses' to mirror the 'school nurse'.What was one of the biggest factors to be overcome in getting a very realistic audience to stop 'cutting out the middle-man by going direct to A&E'? - greater understanding of the skills, training and experience of other health care professionals so they can 'trust' people other than 'the doctor'. And the conclusions from the event... � there was an understanding of the need and willingness to accept 'redistribution of resources Contact details:The Campaign Company (tcc)www.thecampaigncompany.co.uk |
Recommended Case Studies
|
