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Road Safety Webchat

Method(s) Used


Name of person who posted the project:

Ali Howes


Location of project:

United Kingdom


Date when the project started:

2006


Date when the project ended/project ongoing:

2007


Background to project:

The Minister of State for Transport wanted to discuss a range of road safety issues with key stakeholders - the members of the Royal Society for the Prevention of Accidents (RoSPA).

Purpose of project:

The webchat was not held as part of a formal consultation. Its aim was to engage a key group of stakeholders on a topic that concerned them and to gather experiential feedback on policies.

Invitations to participate were issued in advance via the RoSPA member newsletter and email list. The webchat was advertised to a general viewing audience on the DfT and RoSPA websites.


Project activities:

The webchat was run in a question and answer format. Participants could submit a question and follow up on the response to it from the Minister.

There was no technical limit to the number of questions a participant could ask. Participants could not respond to questions posed by other participants, or to the Minister�s response to these questions.

Issues discussed included:

  • Young drivers
  • Driving for work
  • Safety education and training
  • The Road Safety Act 2006
  • Motorcycle safety

Project results:

Webchats were new to the majority of users but all of them said they wre frequent internet users.

There were 12 separate discussions with the Minister and all of them had significantly more spectators than registed participants.

The feedback from the process showed that the majority of users saw the webchats as useful engagement methods, and were impressed by the nature and number of discussions that took place.


Contact details:

http://www.dftwebchat.net/

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