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Resource Name: Engaging Patients and the Public-A Reflection on the Experience of the Healthcare Commission 2005-8

Resource URL: http://peopleandparticipation.net/download/attachments/26706957/Engaging+patients+and+the+public+-Anna+Coote.pdf

Resource Description: This is an account of the Healthcare Commission�s efforts to engage patients and the public in its work between 2005 and 2008 written by Anna Coote, former head of the Commissions Patient and Public Engagement Team. It is intended mainly for those interested in the growing field of public involvement, especially where public sector organisations seek to involve citizens, local residents and service users in decisions that affect their lives.